Use this route to tell Alderstead Council about a local infrastructure requirement that affects the area or a council service.

What to include

Describe the location, what is needed, the effect of the current situation and any relevant council service or local project. Photographs or supporting material should be provided only where they are relevant and appropriate.

What happens next

The council will identify the responsible function. If the matter is within Alderstead Council's responsibilities, it can be considered through the relevant service or planning route. If delivery belongs to the National Infrastructure Service, strategic authority or another body, the council will direct or refer the requirement as appropriate.

Recording the requirement

A useful infrastructure requirement describes the service or place outcome that is needed rather than prescribing a technical solution without evidence. Once the responsible delivery body has been identified, the council should retain the local requirement and any decision or referral record so that residents can understand what happened to the issue they raised.

Describe the need, not just a preferred solution

Tell the council what problem exists, where it is happening and what outcome is needed. Supporting information can include how the issue affects a council service, local access or community activity. Describing the underlying requirement allows the responsible delivery body to consider the appropriate technical solution rather than assuming one before the evidence has been assessed.

Once responsibility has been identified, the council records whether the issue remains with a local service, has been referred to a strategic or national body, or needs further evidence before a decision can be made.