Alderstead Council processes personal information when it is necessary to provide council services, administer local government, respond to enquiries and complaints, manage democratic business or meet its legal and public-administration responsibilities.

Information we may hold

The information needed depends on the service. It may include contact details, information supplied in a request or complaint, service records, correspondence, application or recruitment information and records needed for democratic, financial, safeguarding or administrative purposes.

How information is used

Personal information is used only for the council function for which it is collected or for another compatible and lawful public-administration purpose. Access should be limited to people who need the information for their work. Where another competent public authority must handle the matter, relevant information may be shared with that authority where there is a proper basis for doing so.

Keeping information

Records are retained in accordance with the council's records-management requirements and the needs of the service. Different records have different retention periods. Information should not be kept for longer than the council needs it for the relevant purpose.

Questions about your information

If you have a privacy question, want to understand how a council service uses your information or want to exercise an applicable information right, contact the council and identify the service or record concerned.